Information on the Travel Trust Association
Complete financial security
Your money is fully protected when you book with us because we are members of the Travel Trust Association (TTA). The Travel Trust Association exists in order to protect you, the customer, with 100 percent financial protection and has been doing so for over fifteen years. This means that every penny that you pay is protected by the Travel Trust Association.
The TTA is a leader in providing protection for customers when booking travel.
How it works
What it means to you
Any money that you pay to LSR Sports gets deposited in a Trust Account. A Trust Account is a bank account designated to hold the customers' money.
Your money remains in the Trust Account and is supervised by an appointed Trustee who is either a banker, chartered or certified accountant or a solicitor. Any payments from the Trust Account must be authorised by both us AND the Trustee.
In addition to being held in trust, you also have a financial guarantee from the Travel Trust Association.
TTA will guarantee the financial obligation of its Members up to a maximum for any one passenger of £11,000. So if you paid £2000 the TTA will guarantee to reimburse the loss of the £2000, where it is not available for you from the Trust Account.
Therefore, the Trust Account plus the guarantee will ensure that all the money that you have paid is safely protected and available to reimburse the money paid. When you make a booking, you will be supplied with a guarantee certificate - you can see the terms of the guarantee on the travel trust website: www.traveltrust.co.uk/guarantee.
Should we become insolvent your money should still be held within the TTA Trust Account by the designated Trustee, and available to pay for your holiday. We promise not to commit fraud or be dishonest, but to put any doubts you may have at ease; If because of fraud or dishonesty the money is not there, then the guarantee is available to reimburse your loss. In some cases your holiday may continue as the providers or suppliers have already been paid. Where you have only paid a deposit and still have an outstanding balance, your holiday may be unaffected and by paying the balance your holiday will continue as planned. Where possible, attempts will be made to ensure that you can carry on with your original holiday arrangements.
